Training & Events

Community Industry Group runs a wide variety of training and events to support professional development needs of the community services industry. If you have a training requirement for you staff that you can’t see here, have a look at our tailored training page. We can tailor training session specifically for you.

Community Industry Group members generally receive a discount on all training and events provided by Community Industry Group.

 

Mental Health First Aid for the Older Person

16/10/2018 - 17/10/2018
This 12 hour course teaches adults how to provide mental health first aid to the older person (65+). Mental health first aid is the help provided to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis. Course participants learn about the signs and symptoms of the common mental health problems in older people, how to offer initial help, where and how to get professional and other help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation. Course participants receive a copy of the Older Person MHFA Manual to keep and a Certificate of Completion. Participants who complete this training are eligible to complete an online Accreditation Assessment in order to receive a Mental Health First Aider Certificate of Accreditation valid for 3 years. Topics covered include: Mental health problems  Depression  Anxiety problems Confusion and dementia  Psychosis Mental health crises Suicidal thoughts & behaviours  Panic attacks  Delirium  Unsafe behaviours due to confusion - wandering, unsafe to drive and unsafe in current place of residence  Challenging behaviours due to confusion. CATERING: Please advise us at time of booking of any specific dietary requirements. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific needs e.g. for visual, hearing or mobility impairments. CAN’T MAKE IT? If you are unable to attend the session a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the session is cancelled, a full refund will be paid in full. DON'T HAVE A CREDIT CARD? Choose the PAY BY INVOICE payment option for Bank Transfer payment.           
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Fabulous Finances - Finance for Board Members

18/10/2018
Did you know that the not-for-profit sector has the highest rate of fraud of any industry? One of the most important elements of governance is to ensure a full understanding of their financial position, and effectively manage the risks related to finance. This session will provide board members with the skills to read financial reports, assist with budgeting, and ensure key risk and fraud prevention policies are in place. Bring along examples of of your organisation's financial reports. At the end of the training you will: • Develop skills in reading financial statements. • Understand key financial ratios. • Be able to develop budgets. • Understand and reduce financial risk and fraud. Dana Mertens is your facilitator. She has over 15 years’ experience in the community services sector in the Illawarra region. She has a strong background in policy, quality systems and management within not for profit organisations. Dana holds a Diploma of Community Services; Diploma of Youth Work; Diploma of Alcohol & other drug work, Certificate IV in Training and Assessment, and is currently studying postgraduate work in Health Management and Leadership. For a printable flyer click here. CAN’T MAKE IT? If you are unable to attend your nominated course a substitute for your place is welcome to attend. The full training fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled, a full refund will be paid in full. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific mobility needs e.g. for visual, hearing or mobility impairments. DON'T HAVE A CREDIT CARD? Choose the Pay by Invoice option for Bank Transfer payment.           
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The Recruitment Process - A Guide for Employers

25/10/2018
Join Trainer Dana Mertens in an overview of the recruitment process. This session will include discussion of: -The position description -Recruitment package -Advertising -Interviews -Reference checking and other verification -The offer  -Onboarding and induction CAN’T MAKE IT? If you are unable to attend your nominated course a substitute for your place is welcome to attend. The full training fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled, a full refund will be paid in full. TRAINING REQUIREMENTS: Please advise us at time of booking if you have any specific training needs e.g. for visual, hearing or mobility impairments. DON'T HAVE A CREDIT CARD? Use the Promotional Code INVOICEME for Bank Transfer payment.            
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Living Well Right to the End

06/11/2018
Death with dignity is the final frontier of human rights, so supporting your clients to accept, embrace and make plans that will allow them to live well right to the natural end of their life is the single kindest act you can perform. This workshop will provide insights, tools and experiences to help you to have those difficult but important conversations with clients, whether you work in home or residential aged care. Focusing on wellness, we’ll provide tools to help you in your person-centred approach to end of life care. The workshop will cover: • Exploring what it means to die well • Understanding different cultural attitudes to death and dying• Working with simple tools to help clients create their goals and individual plans for end of life• Learning nurturing statements and actions that support clients• The importance of support teams and how to help a client create one• Unpacking Advance Care Directives and other legal documents• Dealing with grief: your own as well as your clients’• Resources to help increase your literacy and capacity with death and dying “...highly successful and enlightening, providing a platform for professional and lay people to discuss issues and to provide advice regarding the many aspects of ‘putting their house in order’ for their end of life requests.” The Hon. Andrew Constance MP ABOUT SHANNA Shanna Provost is an author, education specialist, funeral celebrant and certified death doula whose passion is normalising conversations about death and dying well so that people can make practical plans that will ease the burden for everyone involved. Her Dying Well website and Rest Easy Journal, first published in 2005, provide a simple, pragmatic approach to getting our affairs in order. She is a Paul Harris Fellow, a member of the Southeast Arts Board, a recipient of the Governor-General’s National Emergency Medal and has various Red Cross Service Awards for her work in community development as a training practitioner and educator over the past 20 years.
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Marketing Matters

22/11/2018
An introduction to marketing concepts for non-marketers, Marketing and promotion is becoming more important in human services as we enter a period of increased competition and customer choice.This workshop will focus on building an understanding of branding and how to use a communication strategy to deliver consistent messaging to different target audiences. At the end of the training you will: Understanding branding and the importance of brand reinforcement. Develop a communication strategy to target different audiences. Map your brand to your strategic plan. Use personnel to promote your brand Know how to develop an ‘elevator pitch’ Your facilitator will be Nicky Sloan. Nicky is the CEO of the Community Industry Group. She has extensive experience in the communityservices industry working in community development, women’s and family services and strategic management. Her diverse work history also includes local government, the tertiary sector, banking and finance, owning and running small businesses as well as several board appointments. With degrees in Community and Environment, and Marketing, a Diploma in Project Management, and a qualification in Workplace Training and Assessment Nicky is a highly sought after trainer. Morning tea will be provided. Click here for a printable flyer. CATERING: Please advise us at time of booking of any specific dietary requirements. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific needs e.g. for visual, hearing or mobility impairments. CAN’T MAKE IT? If you are unable to attend the session a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the session is cancelled, a full refund will be paid in full. DON'T HAVE A CREDIT CARD? Choose the PAY BY INVOICE payment option for Bank Transfer payment.           
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